HELP CENTER
Understand every feature.
Short guides for the parts of Tracker that trip people up most. Start here.
New here? Start here.
What Tracker actually is, the real difference between joining as a Slave or a Keyholder (it isn't fully reversible), and exactly how to register - with direct sign-up links.
READ GUIDE →How to turn on notifications
Why notifications go missing, how to install Tracker as an app in under a minute (one-tap on Android, step-by-step on iPhone), and how to fix it when a test notification never arrives.
READ GUIDE →How the rewards system works
Streaks, mystery chests, the daily wheel, badges, sharing and the points shop - explained in one place, with your own live leaderboard and reward catalog.
READ GUIDE →How collectible cards work
Bronze, silver and gold cards from chests, badges, tasks, the wheel and the shop - the odds behind every drop, what duplicates actually do, and why gold stays a secret until you pull one.
READ GUIDE →How ranks work
The permanent, colored title shown under a Slave's LOCKED/UNLOCKED status once they've earned enough lifetime points (Slave-only) - every threshold, every name, and why it never disappears.
READ GUIDE →How the Season Map works
The 20-tile seasonal board, how tasks and shares move you along it, what the hidden mystery tiles and landmark tiles are, and the Premium Grand Prize waiting at the end.
READ GUIDE →Linking with a Keyholder
How to request or accept a Keyholder link from either side, exactly what a Keyholder can and can't do once you're linked, and how to end it again.
READ GUIDE →How random tasks work
Your daily task, extra draws, task categories, the no-repeat pool, the 24h deadline, refuse/defer penalties and what happens if you miss one entirely.
READ GUIDE →How Stories work
Posting a Story, the 24h expiry every account has, and how Premium keeps yours in a permanent Story Archive instead of deleting them.
READ GUIDE →Private photos vs. Story Archive
Two features that sound alike but do the opposite thing - hiding your regular photos versus keeping your Stories from expiring. What each one actually controls.
READ GUIDE →Adding a photo to the Feed
The two ways to get a photo onto your profile - as proof for a task, or posted straight to the Feed with no task involved.
READ GUIDE →How "Give Task" works
A one-off task any member can send any Slave, no Keyholder link required - how to send one, accept or decline it, and exactly how it differs from a Keyholder-assigned task.
READ GUIDE →How your lock works
The four ways a sentence can start, how penalties and rewards actually change its length, adding or removing days, and what happens the moment it ends.
READ GUIDE →How Messages work
Starting a private chat, what you can send, unread tracking, and how blocking someone affects an existing conversation.
READ GUIDE →How blocking works
Exactly what gets hidden on both sides the moment you block someone, why it's always mutual, and how unblocking restores everything.
READ GUIDE →How the Forum works
Sections, starting a topic, threaded replies, unread tracking, and how moderation is handled.
READ GUIDE →Account security
Changing your password or e-mail, what happens to your other signed-in devices, and how to permanently delete your account.
READ GUIDE →Profile & leaderboard visibility
Three separate privacy toggles that sound similar - deactivating your whole profile, hiding just your photos, and hiding from the leaderboard - compared side by side.
READ GUIDE →More guides are on the way. Something specific you're stuck on? Contact us and we'll add it here.